Knowledge Base

My old version of Audio Notetaker has stopped working.

Last Updated: Oct 12, 2016 12:42PM IST
If your old version of Audio Notetaker stops working the first thing to try is downloading the most recent update from our website.

www.sonocent.com/get​

We occasionally experience problems with updates to the Windows operating system and other third party software we rely on, that cause Audio Notetaker to stop working.

If you continue to experience problems then please email us at support@sonocent.com please include your License Key and your Audio Notetaker error log file:

How do I locate my error log file?

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